Returns & Exchanges
At Namie Home, we want you to love your living space; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure all home decor and furniture items are in their original packaging and unused condition.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.